More than 520 franchisees, partners and staff helped make the 2018 TaxAssist Accountants’ Conference on Saturday, 21st April its most successful to date.
Hosted at Celtic Manor, near Newport in Wales, the day started with a busy exhibition, at which franchisees were able to browse the 62 exhibitor stands and meet service providers and staff from TaxAssist’s Support Centre.
After lunch, TaxAssist’s Directors presented their vision for the organisation’s future direction, focusing on a new software suite, as well as the importance of advisory services and client experience.
Sarah Robertson, Group Operations Director, used the conference to deliver an overview of the new recommended software suite for the network.
“Having spent the past year heading up a research group, we now feel confident we have the very best in technology available for our network to use,” she said. “This will give our franchisees and their staff multiple benefits in terms of time and financial efficiencies and we are pleased our buying power has enabled us to pass on significant cost savings.“
Steve Checkley, Product Director of TaxCalc, one of the new recommended software suppliers, was invited on stage to explain how the changes and challenges that HM Revenue & Customs’ Making Tax Digital project will affect the network, and the importance of using the right software to keep abreast of these developments. His informative presentation highlighted the fact that accountants will be in demand more than ever, due to this industry evolution.
James Mattam, Group Business Development Director, discussed the competitive edge afforded to the network by the national marketing initiatives including the new TV advertising campaign, unrivalled social media presence, a switcher campaign and a fee bank purchase scheme.
Daren Moore, Group Commercial Director, was pleased to meet and address the network for the first time and focused on why accountants should be introducing advisory services as the earliest opportunity.
“The future of our industry is to embrace the developments in software and technology, but not lose sight of the fact that accountants offer the vital link between this and advising clients on how best to use and interpret the information. If a client can understand where they are now, they will be better informed about where they are heading in the future,” he said.
A black tie gala evening rounded off the conference, and included entertainment provided by Gareth Malone’s The Naked Choir winners ‘Sons of Pitches’ followed by ‘Diversity’ the 2009 winners of Britain’s Got Talent.
Conference feedback 2018
TaxAssist Accountants High Wycombe, Harpenden & Radlett
A quick note to say thank you for a terrific conference. Always excellent and while starting from an established high standard conference gets better every year! We had no less than 24 colleagues and TaxAssist Kids participate and everybody found the partner exhibition, afternoon content and the dinner celebrations excellent. Thanks from all of us.
TaxAssist Accountants North Hykeham & Lincoln
Well done for putting together a very relevant and professional Conference. As usual I gained much from the informal discussions with peers, but the exhibitors and afternoon content also provided much clarity, information and vision for the short term and beyond (and much more for me to implement and build on)…and thank you for the very favourable pricing you have negotiated with our key partners/suppliers! Great event. Thank you all.
TaxAssist Accountants Bath, Trowbridge & Melksham
Thanks to everyone for the conference set up. Very good again. I was very impressed with the quality of the spoken presentations this year, especially from our own people. Consistently high standard of thoughtful preparation, focus on what matters, guidance, and calm clear unpatronising delivery. This is exactly how it should be. Very very good. Amongst the best corporate presentations I have ever heard to be honest. The switch toward service centred approach is a difficult and complex aspect to achieve. We had, to my mind, the most successful summary and explanation of that yet heard.