“When people say ‘Actually you’ve made an impact, you’ve made a difference to my life’…that’s fulfilling. That encourages you to go back the next day and do more, push yourself… I’m extremely proud of my network, I’m proud of who we are…a network that genuinely cares for its clients.” – Bukky Shonola, TaxAssist Hitchin & Letchworth

Franchisee Satisfaction

2020 Franchisee Satisfaction Survey by WorkBuzz

In October 2020, 133 TaxAssist Accountants completed a Franchisee Satisfaction Survey conducted by independent research agency WorkBuzz. As a result of this, we were awarded '5 star franchisee satisfaction', one of only four franchisors to have received this for eight years in a row. Watch the video above to hear from Steven Frost the CEO of WorkBuzz, as he reveals more about the survey, our results and the TaxAssist Accountants franchise opportunity.

Our franchisees are surveyed annually and complete the surveys anonymously. A summary of the results from 2020 can be viewed in the infographic below. For more information about the award please click here.

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