Karl Sandall, Group Chief Executive Director at TaxAssist, said: "We are delighted with the results of this survey. We are above benchmark compared to businesses of a similar size and industry, so this is quite an achievement.
“We recognise just how important it is to have a happy, engaged and experienced Support Centre staff in Norwich at the heart of our organisation. This in turn benefits new and existing franchisees who can feel reassured they are being well looked after by a stable support team.
“As part of the survey, WorkBuzz created a ‘word cloud’ derived from asking what three words staff would use to describe the TaxAssist Accountants culture. Again, we are delighted with the response to this question and, in particular, seeing words such as friendly, caring, progressive, family and supportive.”
The biggest challenge facing many organisations is recruiting and retaining the best talent. With the UK’s ever-changing job market, the expectations of employees are rising – they have faster career progression expectations and demand instant change based on their feedback. The WorkBuzz 5 Star Employer Award was launched to overcome these challenges and recognise employers of choice.
What makes gaining WorkBuzz 5 Star Employer status unique, is it is based on feedback from thousands of employees, who complete regular, confidential Engagement Surveys.
Steven Frost, CEO of WorkBuzz said: “For several years, we’ve been helping leading organisations gather feedback from their employees, improve employee engagement and reduce staff turnover. Through the WorkBuzz 5 Star Employer awards, we will now be able to recognise employers who are truly leading employee engagement to improve the working lived of their people.”
If you are interested in finding out more about joining the TaxAssist Accountants network of franchisees, please call Nikki Haythorne on 0800 018829. We look forward to hearing from you.