*COVID-19 update: We are fully operational to discuss our franchise opportunity with you via phone or video. To see the latest support we are providing for our franchisees and clients, please click here.

"I always believed that the back-up of the Support Centre would be both reassuring and an invaluable asset that most sole practitioners can never experience. Indeed, this has always been the case but never more so than now. They have been absolutely brilliant and I would be amazed if any other accountancy organisation has got anywhere close to delivering what they have." - Nick Sims, TaxAssist Devizes & Chippenham

International Support

How we support you.

Our International Support

With more than 26 years' experience of operating a substantial network, our branded shopfronts are well-recognised and respected.

Unlike some of our competitors, our entire Support Centre staff are 100% committed to supporting the franchise network and have no other business interests to take their focus away from the importance of assisting the network.

Our package for Master Franchisees and Area Representatives provides comprehensive training and a complete overview of the TaxAssist Accountants system in action.


Training at our UK Support Centre for Master Franchisees

Our initial training at our Support Centre in the UK is split into two parts. The first programme trains Master Franchisees on how to successfully recruit, develop and support a network of franchisees. The second element covers running a TaxAssist Accountants franchise and includes training on business development, marketing, practice management, software and technical operations.

The initial training is then followed up 'on the ground', to ensure that it has been properly received, understood and implemented.

Our training includes:

  • Recruiting franchisees
  • Setting up franchisees
  • Initial training for franchisees
  • Managing franchisees
  • Ongoing development for franchisees and continual professional development
  • Network administration
  • Strengthening the network
  • Brand development
  • Strategic partners

Area Representative training is delivered at our US Support Center in New Jersey.

We are focused on not just awarding Master Franchise and Area Representative rights, but working with our international partners to secure long-term success.


Ongoing support

While not providing technical support directly, our dedicated international support team provides comprehensive ongoing consultancy advice to our international partners in establishing systems for:

  • Ongoing training programmes
  • Establishing helpline facilities
  • Support website
  • Support personnel visits
  • Regular communication
  • Marketing initiatives
  • Franchisee recruitment
  • Business coaching

To further support our international partners, we provide visits during the crucial set-up and initial training period.

Master Franchisees and Area Repesentatives are also invited to our UK Annual Conference, providing the opportunity to meet the entire Global Support Centre team, other international partners and our network of UK franchisees.


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