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"I always believed that the back-up of the Support Centre would be both reassuring and an invaluable asset that most sole practitioners can never experience. Indeed, this has always been the case but never more so than now. They have been absolutely brilliant and I would be amazed if any other accountancy organisation has got anywhere close to delivering what they have." - Nick Sims, TaxAssist Devizes & Chippenham

Carl Whitehead

"I got a broader experience of accountancy and tax, which allowed me to see and build up a rapport with clients."

Since joining TaxAssist Accountants as a member of staff for former franchisee Phil Marriott, Carl Whitehead has seen his career blossom, having worked his way up from accounts manager to practice manager before becoming a shareholder, director and franchisee.

Carl started his accountancy career at a chartered accountancy firm, but while the training helped him master the basics, he still felt held back by the firm’s resistance to change. Wanting a broader experience of accountancy and tax, he jumped at the opportunity when a vacancy arose at his local TaxAssist Accountants practice.

“Working for Phil proved a fantastic way to build up my knowledge in the running of a practice,“ explained Carl, who was 27 at the time.

“I got a broader experience of accountancy and tax, which allowed me to see and build up a rapport with clients and that's how you progress to senior positions, seeing clients, signing them off and giving them advice.

Fortunately for Carl, Phil was considering his future and his route to exit and had decided he wanted to sell to an established member of staff rather than externally. In 2011 the two shook hands on a deal which saw Carl becoming an equity partner and director of the business. It was at this point, with two directors at the helm, renewed enthusiasm and with Carl’s drive for growth, that they decided to open a second shop. But the growth didn’t stop there.

“Since taking over as sole director in August 2017, with a well-established and highly experienced work force and a steady stream of new business, it was always my intention to open a third shop to compliment the two existing practices“ said Carl.

“When the ideal shop unit became available, I jumped at the chance. It is a very prominent shop with a large and eye-catching mural on the wall above our signage, so it’s difficult to miss!

When the time came for Phil to retire, he was full of praise for his business partner. “My chosen exit route of appointing a business partner has been a great experience...I have been able to see Carl grow in confidence and to take comfort from the knowledge that the business will be in great hands.“

After a demanding few years, Carl has decided to take it a bit easier for now, as he concentrates on further embedding his practices in the local communities - not bad going for someone who was running his own practice by 30.

Carl Whitehead has three TaxAssist Accountants shops in Long Eaton in Derbyshire and Loughborough and Shepshed in Leicestershire. He looks after 450 clients with the assistance of his eight members of staff.

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