Accountancy & tax helpdesk

For many of our franchisees, one of the key reasons for joining TaxAssist Accountants is the extensive training, support and back up provided by the highly qualified and experienced technical team. The team provides a helpline for franchisees and their staff to use, covering queries related to bookkeeping, accounts, tax, VAT, payroll, National Insurance, tax investigation, software and mentoring support for franchisees in the early stages of launching their practice. The team also works closely with the TaxAssist Academy to offer a complete continuing professional development program using innovative online learning aids and face-to-face courses, as well as assisting with technical update days, regional meetings, training days and visits.

Online learning facility

Regulations mean that qualified accountants and students are expected to maintain continuing professional development (CPD) throughout their working life. It is also strongly encouraged for non-qualified accountants and may well become mandatory in the future. We can offer a complete solution to this, using innovative online learning aids and face-to-face courses. 

Our Support Site hosts a range of materials that are relevant to your needs as a small business adviser. In addition, completing relevant learning activities on our site will contribute towards the CPD requirements of your professional body (ACCA, ICAEW, etc). We will add materials to this catalogue to reflect current and emerging training needs and to reflect your feedback and maintain a record of the learning that you have undertaken for a period of 3 years. We will continue to support your CPD requirements by offering a range of training and reference material, through a variety of industry leading partners and from our own in-house expertise. 

Additional services

To ensure our network are able to give a full business-to-business service we have found strategic partners with other businesses to provide TaxAssist Accountants with additional services. Examples of ‘Additional Service Providers’ include auditors, general and commercial insurance, asset and invoice financing, telecoms solutions, debt recovery services, business recovery and insolvency, employment advice and many others. 

Visits & 'Technical Update' days

It is vital that our network receives technical updates and that we maintain high standards of accounting practice for clients. Regional Meetings, Training Days, meetings with the Directors and visits from the Support Centre team, all ensure this happens effectively. By utilising the latest technical solutions, our visits and training can be seamlessly delivered virtually where required. 

On an ongoing basis we provide modestly priced courses at our Support Centre in Norwich and regionally, to keep you and your staff up to date with technical developments. Limited Company training is also held frequently throughout the year and provides franchisees and staff with the knowledge to deal with this type of clients. 

Fee Bank Acquisition Service

We help franchisees with acquiring blocks of fees from retiring practices and practices for sale to support the growth of their business. With our Fee Bank Acquisition Service, we work with specialist industry brokers to identify new opportunities and then discuss funding needs with you. As part of the service, we also provide support with due diligence, business planning, thoughts on structure, an overview of issues to consider in any purchase agreement, limited post-deal integration support etc. (This service does not include any legal work or tax advice, these services would need to be sourced from third parties.) 

There are benefits to buying a fee bank as not only does it assist you in building your business, it can provide experienced staff members and good contact lists. Firms with a good understanding of technology can often generate returns quickly from purchased fee banks. Clients will see a smooth transition to the TaxAssist Accountants family and benefit from the enhanced range of services we offer.  

Franchisee Testimonial

"I have had an exceptional experience working with the TaxAssist team, particularly when it came to my expansion by acquiring two accountancy practices.

"CEO Daren Moore and the Support Centre team made the process incredibly smooth and efficient. Their expertise and experience in handling such transactions were evident, as they provided valuable insights and advice at every step of the process. 

"I cannot emphasise enough how TaxAssist helped me to acquire these accountancy practices and the resources and tools provided by TaxAssist were immensely helpful in integrating the new practices into my existing operations."

Nitesh Patel - TaxAssist Accountants franchisee

If you have a practice or a block of fees which you're interested in selling to a TaxAssist Accountant, visit our 'sell my practice' page.

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