Biannual Conference 

Our Biannual Conference is our flagship celebration of the entire TaxAssist network, and as a franchisee you and your family are fully invited! 

The event provides an opportunity for us to reveal our plans for the coming years, announce new initiatives and showcase technical updates. During an action-packed weekend, franchisees and staff are able to browse exhibitor stands and meet service providers and staff from the Support Centre, as well as network with each other. 

We also put on a number of workshops on topics to support franchisees’ profitability, including marketing, business development, practice management, software and technology, followed by roundtable discussions and best practice sharing. The evening is comprised of a gala dinner with entertainment provided by famous artists, performers, and sometimes comedians, followed by live music. 

Regional meetings 

Throughout the year, we hold a series of Regional Meetings which are held in nine locations across the country, specifically for franchisees. These one-day events in your local area, provide you with the opportunity to discuss with nearby franchisees different aspects of running and growing your new business. We also cover latest updates, specific technical, commercial and business development updates, which are sometimes supported by additional service providers. We encourage collaboration and sharing of information and best practice at these sessions. 


Our Masterclasses are popular events and cover key business building areas such as business development, marketing, pricing and fee raising. These are hosted by Support Centre senior management and will include a panel of franchisees who will share their experiences. Attendees are encouraged to ask questions and share their own experiences too on these days which are dedicated to best practice sharing. 

Training classes 

When you commence your Initial Training Course, you will also be joined by other new franchisees. We often find that these groups will stay close after the training and will act as a support bubble. As you will be on the same journey, you will be able to benefit with working with and talking to franchisees in a similar position. 

Business development visits 

All franchisees benefit from Business Development visits from a Franchise Development Manager and Support Centre staff. Former Non-Executive Director and our first £1m resale franchisee Mark Fordham, supports new franchisees in their first year, providing a mix of technical, business development, general management and business planning advice and support. Mark is an invaluable resource, passing on his knowledge and experience to help franchisees as you launch and grow your practice. He will have at least six visits over your first year either face-to-face or virtually to help guide you. You will receive a business development visit each year from then on with the main focus on building your business, profitability, and ultimately helping you achieve your ambitions. 


Special events 

We sometimes run special events to bring together our franchisees and their families in a relaxed social setting and our most recent one was an afternoon BBQ at Hogarth’s Hall in Solihull. You will also be invited to these events. 


All franchisees and their staff benefit from receiving our biannual printed publication Network News, which includes information on our new joiners to the network, latest news about shop openings and from around the network, key updates and new initiatives being driven by our business development, operations, technical, technology and software teams. A Weekly Email communication is also sent to all franchisees every Friday with the latest updates from the Support Centre team.

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