“When people say ‘Actually you’ve made an impact, you’ve made a difference to my life’…that’s fulfilling. That encourages you to go back the next day and do more, push yourself… I’m extremely proud of my network, I’m proud of who we are…a network that genuinely cares for its clients.” – Bukky Shonola, TaxAssist Hitchin & Letchworth

Digital Technology Support

TaxAssist Accountants is a successful business that has a real understanding of the Digital Technology services needed by small businesses in the UK

TaxAssist Accountants is a successful business that has a real understanding of the Digital Technology services needed by small businesses in the UK.

Richard Washington Heads up the Technology Team and Simon Hutchinson the Software & Systems Team. Together with their team members they ensure the smooth and efficient running of the Norwich based Support Centre IT systems and provide support and training to TaxAssist franchisees and their staff, alongside recommended outsourced partners and software providers: Computer Service Centre, Dext, TaxCalc, Practice Ignition, Xero and QuickBooks Company.
They build and maintain the TaxAssist websites, internal support site and ticket systems for the helpdesks, and are responsible for the relationship management with our recommended IT, telephone and printing partners, as well as the continuing development of our web-based systems.
They deliver bespoke training and support to help franchisees with the adoption and integration of software, as well as suggesting and sharing best practice use of the software estate to gain efficiencies where possible.

IT equipment & maintenance package

We have a single ISO27001/9001 certified IT partner who supply a wide range of services and products including fully supported hosted desktop and hardware solutions which are tailored to franchisee needs. As part of the franchise package, a business-quality laptop and peripherals, as well as six months of the remote hosted desktop, telephone system and Office 365 E3 are included. This solution has been created to ensure a minimal amount of your time is used on IT, everything is compatible and 'just works' out of the box so that you can concentrate on building your business and not having to worry about IT.

TaxAssist Altrincham

The support we have received from the Support Centre, from start to date, has been exemplary, and it has more than justified our basic decision to look at franchising rather than setting up entirely on our own - be it marketing, technical, IT - it has been great.

Samit & Preeti Gupta - Franchisees


We provide a suite of software products as part of the franchise package to support a modern and efficient accountancy practice. This includes onboarding, practice management, tax and accounts compliance, data capture and digitisation, and bookkeeping. Being part of the TaxAssist Accountants network means that you benefit from our global group discounts which we have agreed with all of our specialist providers. Full training, support, installation and updates are provided on an ongoing basis. The Franchise Package includes the first year's payroll software, 12 months use of the online learning facility, 3 month's usage of TaxCalc, Ignition and Dext.

Read about our TaxAssist training academy...

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